Recently Microsoft made Remote Help generally available. Remote Help is an application to offer remote assistance to end users that are using Windows 10 or 11 endpoints. Remote Help is a Microsoft Endpoint Manager Premium add-on. It can be fully configurated within the Microsoft Endpoint Manager admin center. Both the IT support engineer and the end user needs to authenticate through Azure AD...
Tag - Microsoft Endpoint Manager
Intune, Microsoft, Microsoft 365
How to exclude Shortcuts from syncing to OneDrive with Microsoft Endpoint Manager – Microsoft Intune
Microsoft OneDrive is a great service for storing your files. And when you have “Known Folder Redirection” enabled, your Desktop, Documents and Pictures folders are redirected to OneDrive and synched to the cloud. This way you have the same Desktop, Documents and Pictures folders available on every device which benefits the user experience. However, you have applications that place a...
Intune, Microsoft, Microsoft 365
How to add iOS devices manually in the Apple Business Manager (ABM) for automatic Microsoft Endpoint Manager – Microsoft Intune enrollment
It’s a best practice to enroll corporate owned iOS/iPadOS devices via the Apple Automated Device Enrollment (ADE) program (PKA Device Enrollment Program – DEP). It offers “out of the box” security because the enrollment with the MDM solution will start automatically and the user can’t work around it. Next to automatic device enrollment it makes it possible to set...
Azure Virtual Desktop (AVD), Intune, Microsoft, Microsoft 365
How to manage your Windows Virtual Desktop session hosts (single user) with Microsoft Endpoint Manager – Microsoft Intune.
By default all Windows Virtual Desktop session hosts are joined with your domain. And in most cases you will apply policy configurations to them via Group Policy Objects (GPO). If you also using Microsoft Endpoint Manager – Microsoft Intune for managing Windows 10 devices, it might also be worth considering to manage your WVD session hosts VMs with it as well.
Intune, Microsoft, Microsoft 365
How to start with Shared iPads for Business with Microsoft Endpoint Manager (Intune) and Apple Business Manager
I get the following question regularly; “can we configure our Apple iPads as Shared device. Where you as a user, can login and logoff without seeing each other’s data?”. Most of the time it’s about medical personal that works in shifts and don’t have a personal device. But you can also think of maintenance and field agents or flight crew members for example. In this case you want to let the...
Intune, Microsoft, Microsoft 365
How to configure automatic Contact Syncing from Microsoft Outlook to the native Contacts App including Contact Fields filtering on iOS and Android BYOD devices with Microsoft Endpoint Manager
After companies apply Mobile Application Management (MAM) / App Protection Policies to their employees’ mobile devices, and forced them to use the Managed Outlook app instead of the native mail application, one of the most frequently asked questions are “how can I see who’s calling me?” and “where are my contacts? I don’t see them in my native contacts app”. This has everything to do with...
About Robin Hobo
I am a Technology Specialist Cloud Endpoint working for Microsoft. I am specialized in Microsoft Intune, Azure Virtual Desktop (AVD), Windows 365, Windows 11 and Azure AD. Also interested in mental health, NLP and personal development.
For more information, see my LinkedIn profile.
